Senior Placement Referrals for Portland Professionals

How to refer a family

Call (503) 444-8702. The line is open 24/7, and Alex is the person who will talk with the family or with you. You can call to ask a general question, to hand off a family who is looking at senior living options, or to find out whether we can help with a particular situation.

The service is free to families. You never get a bill from us, and Medicare is not part of it.

What we can do for the families you send

Families who leave a hospital or clinic with a recommendation for more support often have little time and no map. We help them understand how the main settings differ, build a short list that fits their situation and budget, and prepare for tours and phone calls. We serve Portland, Oregon and Vancouver, Washington, and we can talk with family members who live in other places and are helping from a distance.

For a sense of what families usually weigh, you can share the pages on assisted living, memory care, and adult foster homes. The overview of the process is on how it works.

What we do not do

We do not replace clinical discharge planning. We do not provide medical care, give medical advice, or diagnose. We do not decide what level of care a patient needs; that is a clinical judgment for the care team. We do not guarantee a placement, because availability changes. And we do not operate a care facility.

This page is for professionals. Families looking for help should start with the services overview or contact us directly.

A few practical notes

If a family is under time pressure, tell them to call rather than use the web form. The form is not connected yet, and the phone is the surest way to reach Alex.

Please share only what the family is comfortable with. We do not need diagnoses or detailed health records to start a conversation, and we ask families to avoid putting them in written messages.